Employee Engagement

“Having met with The National Bereavement Service and Adroit, it quickly became clear their service was the perfect solution to assist our teams in supporting our bereaved families. Their nationwide coverage and their ability to act quickly…coupled with their compassionate nature sets them apart and we would have no hesitation in recommending them to any other service provider.”

“We have many examples of where National Bereavement Service have gone out of their way to help our customers and their families. They genuinely do care for the bereaved and will do everything they can to support them at their time of need.”

“The team at Adroit understand the way we work and have been happy to respond quickly when we want to increase awareness of the service to reach even more Partners. It is important to us that Partners are treated with delicacy and respect in their time of need; regardless of situation and Adroit carry this out with diligence, dedication and care.”

“We have been exceptionally impressed with the level of client service and have only ever received positive feedback. Both our clients and our branches are extremely positive about the service.”

“We are very pleased we decided to offer the NBS helpline and Adroit’s legal benefits to our employees with the ultimate goal of supporting their emotional and financial wellbeing. These services integrate well into our company’s overall wellbeing strategy and elevate our employer brand to attract and retain top talent as we continue to grow.”

“It’s been a pleasure to work with Adroit since 2021. They are very passionate about growing our colleagues’ awareness of, and engagement with, the services provided. With regular dialogue and a collaborative approach to providing an innovative communications plan for next year and beyond, we know this benefit will go from strength to strength and give our colleagues the support they need during life’s most challenging moments.”

“Launch was straightforward with support from Adroit on engaging materials to catch people’s attention, followed by an extensive range of live webinars on many different topics of interest, well hosted and with expert speakers, which are well attended by our people. We get ongoing management information, new ideas, and lots of support from Adroit on a regular basis helping us continue to drive engagement levels and improve the benefit on offer. They offer a great range of services that have been well received by our people who have given us very positive feedback from their experiences. I think Adroit offer a flexible, dedicated, receptive, customer led approach which delivers great value for money.”

“The Adroit team has been great to work with, offering a helpful, responsive and tailored benefits package for our business needs. There are no call centres and their level of service is excellent. They offer a comprehensive package that covers all legal services to our colleagues, with the added benefit of the bereavement support service from the National Bereavement Service to support our employees at difficult times.”

“The whole probate process was straight forward and very easy to understand, I was in a very wobbly frame of mind when I contacted you and uncertain of the procedure, but my fears were soon alleviated. My case was resolved within a month which I don’t think could be improved upon, very impressed. Excellent service at a very emotional time.”

“Your responses showed genuine concern for me during my bereavement. You kindly sought an answer to the legal question that I put to you and, happily for me, the answer was the one which I had hoped for. Your help has taken a load of worry from my mind, and I cannot thank you enough for your help and thoughtfulness.”

“Myself and my partner tick every box on who should make a will – making the webinar particularly informative. For peace of mind and security this is something that I now have made inroads to get completed. It’s great to have this service available to us!”

“Thank you for the webinar.  I found it very interesting and informative. I have been thinking of making a will and sorting a power of attorney in recent weeks, so I am interested in taking this further.  I believe my estate will fall into the inheritance tax bracket so learning more about this would be great.”

“Many thanks for the session – it was very insightful. It’s always so tricky dealing and discussing finances with parents on what will happen after they die, but the information provided a steer on how to broach the subject sensitively.”