How does Adroit quality-assure its legal services?

21 July 2023

Our services are called upon during some of life’s most challenging and stressful events. With direct, affordable access to legal and bereavement specialists when it’s needed most, support for individuals and families includes:

  • Wills, Lasting Powers of Attorney and probate
  • Estate planning, helping your people to plan and prepare for their futures
  • Residential conveyancing that makes house moves a reality
  • Family law, protecting the interests of your people, their children and those important to them
  • Litigation that helps your people to navigate and resolve disputes professionally
  • UK immigration law that supports those looking to live and work in the UK

How do we make sure your people only receive support that’s delivered to the highest standards?

  • Complete services from an independent team

We’re an independent company with no commercial ties, giving your people access to the legal services they’ll need to navigate important life milestones. And many of Adroit’s services – such as Will writing and Lasting Powers of Attorney – are available to partners and close family members at our preferential rates, too.

  • Reassuring selection processes

Adroit’s services are delivered through our UK-wide panel of legal advisers, all of whom are recognised specialists in their field. Advisers are only appointed to our panel after a careful selection process which identifies the industry’s most trusted advisers, and a successful 6-month trial that makes sure our clients’ people only deal with the best in the business.

  • Continual quality monitoring

The work doesn’t stop once our advisers are appointed to our panel. Through strict Service Level Agreements, Adroit’s team quality-monitors and assures services through customer feedback, spot-checks and regular reviews so clients can be confident that the legal advice – and customer service – your people receive consistently meets the highest of standards.

  • Great value for money

Affordability without compromise on service excellence is one of our core values. Quality legal services through Adroit are affordable for all, with free consultations offered by every panel adviser and preferential rates that deliver exceptional value for money.

  • Speedy service that’s there when it’s needed

Adroit’s people connect your employees and customers to the right help and advice quickly. With no faceless call centres, no long wait times and accessible points of contact with both Adroit’s team and our legal advisers, help is always accessible when it’s needed.

  • Grief & bereavement help offers complete lifetime services

Many of us will experience the death of someone close during our lifetime, but do your people know what to do if they are, or someone they work with is, bereaved?

Adroit’s sister company, the National Bereavement Service, delivers professional and practical grief and bereavement support following a death. Helping people to navigate death administration and providing useful signposting and guidance for matters ranging from paying for a funeral to accessing emotional support, the NBS’ Bereavement Advisors benefit from real, lived experiences in professional settings such as the NHS, hospice care, funeral and legal services.


This article has been prepared by Adroit Legal Services and is not intended to constitute legal advice.

Trusted legal support for your people by Adroit Legal Services

Established in 2015, Adroit connects our clients’ people and customer base to quality-assured, affordable and accessible legal services from trusted and experienced experts.

Legal specialists throughout the UK are tried and tested, delivering honest advice at every stage of life to protect people’s interests, family and wellbeing.

Adroit’s panel of advisors offers a free initial consultation and discounted rates to make legal services accessible to everyone that’s important to a client organisation.

Contact Adroit Legal Services to find out how we help our clients to protect their peoples’ wellbeing with access to quality-assured, great value legal services through tailored employee benefits packages.