Tell us about your business:
Lacuna Wills is a business that is centred around family, with the aim to help our clients secure their wealth, finances and legacy.
Protecting and looking after people is at the forefront of what we do, which is the reason why we are happy to travel in order to connect with you to offer you the genuine, specialist and personal service.
What services do you offer to support customers who are dealing with legal issues, or are facing bereavement?
We are very proud to be working in partnership with the reputable solicitor firms across the United Kingdom.
Some of our services include:
- Conveyancing
- Probate
- Debt Recovery
- Dispute Resolution
- In-House Counsel Service
Describe a situation (in your specific area of expertise) that was particularly challenging, and how you helped the client through this difficulty?
Lacuna assisted a family through a very traumatic passing of a much-loved relative. Leadership, constant communication, and kindness helped reduce the emotionally stress the family felt at this challenging time.
What are the benefits to customers of Adroit for using your business?
Customers will receive a personable, relaxed, easy to deal with, and efficient service.
What three words would describe your customer service and approach?
Efficient, Friendly, Enthusiastic